Our crisis support law team has expertise in supporting clients with crisis management. We can act quickly and form an incident response team that can deal with the immediate issues, including:
To get in touch with our crisis support lawyers, fill out the form below or give us a call: +61 3 8600 6000
Located in Melbourne CBD at Level 28, 140 William Street, Melbourne. Servicing all Melbourne suburbs online and within a 15-minute drive for: Melbourne CBD, Carlton, Fitzroy, Richmond, South Yarra, St Kilda, Brunswick, Collingwood, Prahran, South Melbourne, North Melbourne.
Crisis communication is the strategic process of conveying accurate and timely information to stakeholders during a crisis. This includes internal and external audiences, such as employees, customers, investors, and the media.
Organisations can minimise legal risks by:
- Having a well-defined crisis management plan
- Following all relevant laws and regulations
- Communicating effectively and transparently with stakeholders
- Conducting thorough investigations
- Cooperating with authorities
Crisis management laws vary by jurisdiction but generally include requirements such as:
- Emergency planning: Organisations may be required to develop and maintain emergency response plans, including procedures for evacuation, communication, and coordination with authorities.
- Incident reporting: Certain types of incidents may need to be reported to authorities, such as accidents, injuries, or environmental releases.
- Data privacy: Organisations must comply with data privacy regulations when handling sensitive information during a crisis.
- Health and safety: Organisations have a legal obligation to ensure the health and safety of their employees and the public during a crisis.
After a crisis, organisations can take steps to mitigate legal risks by:
- Conducting a thorough post-crisis review to identify and address any legal or compliance issues.
- Implementing corrective actions to prevent future incidents.
- Maintaining accurate and complete documentation of the crisis and the response.
Incident management is a structured approach to identifying, analysing, and resolving incidents that disrupt normal business operations. This includes a wide range of events, from minor IT outages to major security breaches or natural disasters.
Incident management is crucial for minimising downtime, protecting critical systems, improving operational efficiency, and maintaining customer trust.